1. Who operates IndexHalo
IndexHalo is operated by Luke Kevin McLaughlin, trading as lukekevinmclaughlin-oss. Contact: support@indepapps.com.
2. Information you provide
We process URLs, pasted text, uploaded files, account email addresses, and passwords protected with a salted one-way hash. Submitted content is used to generate the report you request. Do not submit confidential, regulated, or third-party material unless you have the right to process it.
3. Report, crawl, and monitoring data
IndexHalo stores generated reports, page inventories, crawl outcomes, timestamped monitoring snapshots, configured provider observations, subscription status, and limited technical data needed for abuse prevention and reliability. Provider observations may contain the query, response summary, source URLs, competing domains, model, provider, and observation time.
4. Payments
Payments are handled by Stripe. IndexHalo receives identifiers and subscription status needed to unlock access and open the billing portal; it does not receive or store complete card details. Stripe processes payment information under its own privacy terms.
5. Built-in analysis and OCR
IndexHalo’s core reporting engine processes submitted material within the service and does not require you to connect an AI account or provide an AI API key. OCR runs within IndexHalo for supported scanned PDFs and images. Original uploaded files are processed for report generation and are not retained as source files; the resulting extracted and report data is stored so the report can be reopened.
6. Live citation checks
Where IndexHalo has configured its own server-side provider connections, selected public website information and test queries may be sent to those providers to obtain timestamped, search-grounded responses and citations. Reports label these checks explicitly. Customers are not asked for provider credentials. Provider retention and processing terms may also apply.
7. Security and sharing
We use reasonable technical safeguards and do not sell submitted content. Information may be shared with hosting, email-delivery, live-observation, and payment providers only as needed to operate the service, or where law requires it.
8. Your choices
You can pause monitoring, manage or cancel a subscription through the Stripe billing portal, and reset your password through account recovery. To request access, correction, export, restriction, or deletion of personal data, email support@indepapps.com.
9. Changes
This notice may be updated as IndexHalo adds providers, account features, or new legal requirements. Material changes will be reflected by the updated date above.