MEASURED 3 NOVEMBER 2026
Does AI recommend Customer.io?
AI answers named Customer.io in 6 of 30 answers to neutral buyer questions about marketing automation platforms, measured 3 November 2026.
Customer.io in marketing automation platforms
Named in6 of 30
Own site cited in1 of 30
Place among 8 tracked brands8
By question
| Question | Answers naming Customer.io |
|---|---|
| What is the best marketing automation platform for a small business? | 0 of 5 |
| What is the best marketing automation platform for a large enterprise? | 0 of 5 |
| Which marketing automation platform offers the best value for money? | 0 of 5 |
| Which marketing automation platform is the easiest to set up and use? | 0 of 5 |
| What are the top marketing automation platforms to consider in 2026? | 4 of 5 |
| Which marketing automation platform do experts recommend most often? | 2 of 5 |
By AI source
| AI source | Answers naming Customer.io |
|---|---|
| ChatGPT | 2 of 6 |
| Gemini | 2 of 6 |
| Google AI Mode | 0 of 6 |
| Claude | 1 of 6 |
| Perplexity | 1 of 6 |
Compared with: HubSpot (30 of 30), Klaviyo (23 of 30), ActiveCampaign (23 of 30), Brevo (18 of 30). See the full marketing automation platforms leaderboard.
How to read thisWe asked ChatGPT, Gemini, Google AI Mode, Claude and Perplexity the 6 buyer questions below on 3 November 2026, in English, for an audience in the United States. None of the questions names a brand. "Named" means the answer's text mentions the brand, and "cited" means the answer links to the brand's own website. We count only the brands listed here, so other companies may also have been named. AI answers vary from run to run, so treat small differences as ties. IndexHalo isn't affiliated with these companies, and they did not take part.
Is Customer.io your brand?
These counts come from our own neutral category questions. See, in seconds and with no account, which AI sources can read customer.io against HubSpot, then ask the question your own buyers ask: your first report is free when you sign up.
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Each badge reports what AI answered, dated, and links back to this page. It is not an award or a review.
Badge for marketing automation platforms
<a href="https://www.indexhalo.com/brands/customer.io/"><img src="https://www.indexhalo.com/badge/ai-leaderboard/marketing-automation/customer.io.svg" width="300" height="64" alt="Customer.io: AI recommendations for marketing automation platforms, IndexHalo"></a>