MEASURED 3 NOVEMBER 2026 · 30 AI ANSWERS
Best CRM Software, according to 5 AIs
We asked ChatGPT, Gemini, Google AI Mode, Claude and Perplexity 6 buyer questions about CRM software. HubSpot was named most often, in 30 of 30 answers. This page reports which CRM platforms AI recommends, not our own review of them.
Which brands AI names
| Brand | Named in | Own site cited in | ChatGPT | Gemini | Google AI Mode | Claude | Perplexity |
|---|---|---|---|---|---|---|---|
| HubSpot hubspot.com | 30 of 30 | 10 of 30 | 6 of 6 | 6 of 6 | 6 of 6 | 6 of 6 | 6 of 6 |
| Zoho CRM zoho.com | 25 of 30 | 5 of 30 | 6 of 6 | 5 of 6 | 4 of 6 | 6 of 6 | 4 of 6 |
| Salesforce salesforce.com | 24 of 30 | 8 of 30 | 5 of 6 | 6 of 6 | 3 of 6 | 5 of 6 | 5 of 6 |
| Pipedrive pipedrive.com | 23 of 30 | 8 of 30 | 5 of 6 | 5 of 6 | 5 of 6 | 4 of 6 | 4 of 6 |
| Microsoft Dynamics 365 dynamics.microsoft.com | 13 of 30 | 0 of 30 | 3 of 6 | 3 of 6 | 2 of 6 | 3 of 6 | 2 of 6 |
| Freshsales freshworks.com | 12 of 30 | 3 of 30 | 4 of 6 | 2 of 6 | 0 of 6 | 5 of 6 | 1 of 6 |
| monday CRM monday.com | 12 of 30 | 3 of 30 | 2 of 6 | 2 of 6 | 2 of 6 | 4 of 6 | 2 of 6 |
| Close close.com | 1 of 30 | 0 of 30 | 0 of 6 | 0 of 6 | 0 of 6 | 1 of 6 | 0 of 6 |
| Copper copper.com | 0 of 30 | 0 of 30 | 0 of 6 | 0 of 6 | 0 of 6 | 0 of 6 | 0 of 6 |
| Insightly insightly.com | 0 of 30 | 0 of 30 | 0 of 6 | 0 of 6 | 0 of 6 | 0 of 6 | 0 of 6 |
Which websites AI cites
The sites these answers linked to most often. If you sell in this category, these are the pages shaping what AI tells your buyers.
| Website | Cited in |
|---|---|
| pcmag.com | 14 of 30 answers |
| hubspot.com | 10 of 30 answers |
| techradar.com | 10 of 30 answers |
| forbes.com | 8 of 30 answers |
| pipedrive.com | 8 of 30 answers |
| salesforce.com | 8 of 30 answers |
| zapier.com | 8 of 30 answers |
| g2.com | 7 of 30 answers |
| zdnet.com | 6 of 30 answers |
| capterra.com | 5 of 30 answers |
| zoho.com | 5 of 30 answers |
| business.com | 4 of 30 answers |
What AI recommends for each question
The brands named most often in the answers to each question, out of 5 answers per question.
What is the best CRM platform for a small business?
HubSpot (5 of 5), monday CRM (5 of 5), Pipedrive (5 of 5), Zoho CRM (5 of 5)
What is the best CRM platform for a large enterprise?
HubSpot (5 of 5), Microsoft Dynamics 365 (5 of 5), Salesforce (5 of 5), Zoho CRM (2 of 5)
Which CRM platform offers the best value for money?
HubSpot (5 of 5), Zoho CRM (5 of 5), Salesforce (4 of 5), Pipedrive (3 of 5)
Which CRM platform is the easiest to set up and use?
HubSpot (5 of 5), Pipedrive (5 of 5), Freshsales (3 of 5), Zoho CRM (3 of 5)
What are the top CRM platforms to consider in 2026?
HubSpot (5 of 5), Microsoft Dynamics 365 (5 of 5), monday CRM (5 of 5), Pipedrive (5 of 5)
Which CRM platform do experts recommend most often?
HubSpot (5 of 5), Pipedrive (5 of 5), Salesforce (5 of 5), Zoho CRM (5 of 5)
See every answer for one question
Our separate example for HubSpot keeps all 5 original answers for a single buyer question, completed 14 October 2026. HubSpot's own site was cited in 1 / 5 of those answers. Read the example report.
Is your brand on this list?
Open its page for its own figures by question and by AI, a badge for your site, and a free comparison with HubSpot. Not on the list? Ask us to add your brand.
HubSpot · Zoho CRM · Salesforce · Pipedrive · Microsoft Dynamics 365 · Freshsales · monday CRM · Close · Copper · Insightly
Cite this data
You are welcome to quote or republish these figures. Please credit IndexHalo with a link to this page (CC BY 4.0). All our datasets are on the data page.
IndexHalo. "AI recommendations for CRM software." Measured 3 November 2026. https://www.indexhalo.com/leaderboards/crm-software/
<a href="https://www.indexhalo.com/leaderboards/crm-software/">AI recommendations for CRM software, IndexHalo</a>
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