MEASURED 3 NOVEMBER 2026 · 5 AI ANSWERS
Easiest CRM to Use, according to 5 AIs
We asked ChatGPT, Gemini, Google AI Mode, Claude and Perplexity: “Which CRM platform is the easiest to set up and use?” All 5 AIs named HubSpot and Pipedrive. This reports what those answers said on 3 November 2026, not our own review or test of these products.
Which brands each AI named
| Brand | Named in | ChatGPT | Gemini | Google AI Mode | Claude | Perplexity |
|---|---|---|---|---|---|---|
| HubSpot | 5 of 5 | Yes | Yes | Yes | Yes | Yes |
| Pipedrive | 5 of 5 | Yes | Yes | Yes | Yes | Yes |
| Zoho CRM | 3 of 5 | Yes | Yes | No | Yes | No |
| Freshsales | 3 of 5 | Yes | No | No | Yes | Yes |
| Salesforce | 1 of 5 | No | Yes | No | No | No |
| Microsoft Dynamics 365 | 1 of 5 | No | Yes | No | No | No |
| monday CRM | 1 of 5 | No | No | No | Yes | No |
| Close | 0 of 5 | No | No | No | No | No |
| Copper | 0 of 5 | No | No | No | No | No |
| Insightly | 0 of 5 | No | No | No | No | No |
Gemini alone named Salesforce. Gemini alone named Microsoft Dynamics 365. Claude alone named monday CRM.
How this question differs from the others
Named more often here than across the rest of CRM software:
- Pipedrive: 5 of 5 here, against 18 of 25 on the other 5 questions.
- Freshsales: 3 of 5 here, against 9 of 25 on the other 5 questions.
Named less often here:
- Salesforce: 1 of 5 here, against 23 of 25 on the other 5 questions.
- Zoho CRM: 3 of 5 here, against 22 of 25 on the other 5 questions.
- Microsoft Dynamics 365: 1 of 5 here, against 12 of 25 on the other 5 questions.
Which websites these answers cited
The sites linked most often in these 5 answers. If you sell in this category, these are the pages shaping what AI tells your buyers.
| Website | Cited in |
|---|---|
| expertmarket.com | 3 of 5 answers |
| g2.com | 2 of 5 answers |
| nethunt.com | 2 of 5 answers |
| nutshell.com | 2 of 5 answers |
| pipedrive.com | 2 of 5 answers |
| salesflare.com | 2 of 5 answers |
| technologyadvice.com | 2 of 5 answers |
| techradar.com | 2 of 5 answers |
The other questions we asked
Best CRM for Small Business
What is the best CRM platform for a small business?
Best CRM for Enterprise
What is the best CRM platform for a large enterprise?
Best Value CRM
Which CRM platform offers the best value for money?
Top CRM Platforms in 2026
What are the top CRM platforms to consider in 2026?
Most Recommended CRM Platforms
Which CRM platform do experts recommend most often?
See the full results for CRM software, across all 30 answers.
Cite this data
You are welcome to quote or republish these figures. Please credit IndexHalo with a link to this page (CC BY 4.0). All our datasets are on the data page.
IndexHalo. "Which CRM platform is the easiest to set up and use?." Measured 3 November 2026. https://www.indexhalo.com/leaderboards/crm-software/easiest/
<a href="https://www.indexhalo.com/leaderboards/crm-software/easiest/">Which CRM platform is the easiest to set up and use?, IndexHalo</a>